Chauffeur Vault | The Operating System for Chauffeur Businesses

One platform, three seats

First things first, who are you?

Chauffeur Vault runs the whole business, but nobody works in "the whole business". You work in your seat. Pick yours.

Run the company from one screen

company_owner · billing · approvals · analytics

Your phone answers itself

An AI voice agent takes bookings around the clock. It greets returning clients by name, quotes live prices and books the job before you wake up.

Money on autopilot

Stripe payment links for riders, branded PDF invoices for corporate accounts, weekly driver payout summaries and commission reports. Generated, sent, logged.

Compliance without chasing

Driver licences, PCO, DBS, insurance and MOT are collected, AI-checked and tracked for expiry. You approve with one click, backed by a full audit trail.

Your team, your rules

Add dispatchers with full ops access and viewers with read-only. Role-based access means nobody touches billing except you.

A CRM that remembers every client

Every rider's history, tags, spend and preferences in one place. Corporate accounts get period invoices in one click.

Know your numbers

Earnings, commissions, expenses and job volumes, live. Export what your accountant needs and get weekly summaries by email.

Every job, every driver, one board

dispatcher · jobs · pricing · assignment · comms

Post a job in seconds

Paste a messy booking email and AI extracts pickup, dropoff, time, passenger, flight number and vehicle class into a ready-to-post job.

Assign smart, or let the market work

Direct-assign a job with a 4-hour exclusive window, or publish to your marketplace and let eligible drivers take it. Declines auto-republish.

See every car, live

Live GPS map of all active drivers, colour-coded by status. You always know who is en route, arrived or on board.

A pricing engine, not a spreadsheet

Base rates, per-mile bands, route difficulty multipliers, hourly minimums, three currencies. Quotes calculate themselves, even on the phone line.

Riders update themselves

Automatic SMS and email at every stage: confirmed, assigned, en route, arrived, completed. With driver name and plate. Your phone stops ringing.

Nothing is ever "he said, she said"

Every status change, price edit, assignment and message is logged with who did it and when. Cancellations need evidence and approval.

Good work, clear details, paid on time

driver · marketplace · navigation · earnings

A marketplace of real jobs

Browse open jobs filtered to your vehicle class and service area. Airport runs, point to point, hourly hires. One tap to accept, the job is yours.

Know the job before you take it

Pickup, dropoff, time, passengers, luggage, vehicle required and your payout, upfront. Rider contact details unlock only when the job is yours.

Drive, tap, done

Progress the job in taps: en route, arrived, on board, completed. Built-in map navigation, and the rider gets notified automatically at each step.

Earnings you can actually see

Every job shows gross, fee and your payout. Weekly PDF statements land automatically. No mystery maths at the end of the month.

Onboard once, drive for years

Upload your licence, PCO, DBS and vehicle docs. AI pre-checks them in seconds so approval doesn't take a week. Renewal reminders before anything expires.

Your garage, managed

Multiple vehicles with photos, insurance and MOT tracking. Set your primary car, toggle yourself online or off. You control when you work.

AI that does the work, not the talking

Your best receptionist never sleeps

Most missed bookings happen after hours. The Chauffeur Vault voice agent answers every call, recognises returning clients, quotes live prices from your own rate card and books the job. Watch JOB-4821 from the board above get born:

Incoming callAI AGENT · +44 20 7··· ····

00:00

Good evening, thank you for calling. How can I help?

Hi, I need a car from Heathrow Terminal 5 to the Savoy tomorrow at 3pm.

Of course. Welcome back, Mr Reeves. Same S-Class as your last trip?

Yes please. Flight is BA284.

live quote · airport_transfer · First Class · £185.00

That's £185 all-in for the S-Class, and we'll track BA284 for you. Shall I confirm it?

Book it.

JOB-4821 created · SMS confirmation sent

Recognises returning clients

The agent looks the caller up in your CRM mid-ring. Regulars get greeted by name and offered their usual trip.

Quotes your prices, live

It calls your pricing engine during the conversation. Distance bands, hourly minimums, all four vehicle classes. No made-up numbers.

Ten fields, every time

Pickup, dropoff, time, vehicle, passengers, luggage, name, email, flight number, notes. The booking cannot complete until the checklist does.

Screens out the time-wasters

Sales pitches, recruiters and abusive callers get a polite exit. Rate limits and blocklists stop spam bookings before they cost you.

Paste text, get a booking

Emails, WhatsApp messages, scribbled notes. AI parses natural language into a structured, priced, ready-to-post job.

"S-class from Heathrow T5 to the Savoy tmrw 3pm, John Reeves, BA284, 2 pax"

pickup: Heathrow Terminal 5

dropoff: The Savoy, London

time: 15:00 tomorrow

vehicle: First Class

passenger: John Reeves

flight: BA284

Documents checked by AI vision

Driver licences, PCO, DBS, insurance, MOT and V5C are read on upload. Expiry dates extracted, mismatches flagged, your admins make the final call.

driving_licence_front.jpgvalid · expires 2031

pco_licence.pdfTfL format · expires 2027

insurance_cert.pdfname mismatch · flagged for review

Realtime, not refresh-time

The whole fleet on one live map

Driver phones stream GPS during every active ride. Statuses move across the board the second they change. Riders get told automatically. Nobody rings anybody to ask "where's my car".

GPS

Live tracking during rides

Position updates stream from the driver's phone from en route to drop-off, and survive page reloads mid-ride.

Sub-second status updates

Realtime database subscriptions push every change instantly. New marketplace jobs appear on driver screens without a refresh.

SMS

Riders informed at every step

SMS and email with the driver's name, vehicle and plate at assigned, en route, arrived and completed. Push notifications even when the app is closed.

LIVE FLEET · 7 ACTIVE

M. OSEI · PICKED UP

D. KOWALSKI · EN ROUTE · JOB-4821

S. AHMED · ARRIVED

J. BARNES · PICKED UP

R. COSTA · EN ROUTE

The full inventory

Everything the operation needs,
and we mean everything

150+ features across dispatch, money, compliance and communication. This is the honest list, not the highlight reel.

Dispatch & operations

jobs · assignment · marketplace

Full job lifecyclePending → open → assigned → en route → arrived → picked up → completed, tracked live.

Three service typesPoint to point, airport transfer and hourly hire with 4-hour minimums.

Driver marketplacePublish jobs to eligible drivers, filtered by vehicle class, area and status.

Direct assignmentOffer a job to one driver with a 4-hour exclusive window before it goes public.

Atomic job acceptOne tap, one winner. No double-bookings, ever.

Four vehicle classesFirst Class, Business Van, SUV and Sprinter Van, with automatic model mapping.

Status reversalRevert a wrongly completed or cancelled job with a full audit entry.

Cancellations with evidenceDrivers submit a reason and photo. Admins approve or reject. All logged.

Money

pricing · payments · invoicing

Distance-band pricingDifferent per-mile rates by distance tier, with minimum fare enforcement.

Route difficulty multipliersCharge properly for rush-hour central London, automatically.

Three currenciesGBP, USD and EUR with correct symbols and tax handling per currency.

Stripe payment linksSend riders a one-tap payment link. Status syncs back automatically.

Branded PDF invoicesCustomer period invoices and weekly driver payout statements with your logo.

Transparent splitsGross, platform fee, company cut and driver payout visible on every job.

Subscription plansFlat company plans or per-driver plans, with trials and grace periods.

Expense trackingRevenue, commissions and net earnings with date filters and CSV export.

Compliance & onboarding

documents · approvals · audit

AI document validationLicences, PCO, DBS, insurance, MOT, V5C read by AI vision on upload.

UK / EU / US licence awareKnows a DVLA photocard from an EU harmonised licence. Reads the right fields.

Expiry trackingEvery document's expiry extracted and tracked. Renewals prompted early.

Driver approval workflowDraft → submitted → review → approved, with rejection reasons and resubmission.

Company onboardingBusiness registration, tax and proof of address verified before going live.

Vehicle approvalsEach vehicle approved individually with photos, insurance and MOT.

Full audit trailEvery action logged with actor and timestamp. Compliance-review ready.

Rider PII protectionPassenger details hidden from the marketplace, revealed only to the assigned driver. The reveal itself is logged.

Communication

sms · email · push · broadcast

Stage-by-stage rider SMSConfirmed, assigned, en route, arrived, completed. With driver and plate details.

Branded emailYour SMTP or built-in sending. Confirmations, invoices and updates in your name.

Web push notificationsDrivers get new-job alerts even with the app closed.

UK sender IDSMS arrives from your business name, not a random number.

BroadcastsMessage all drivers, all companies or specific users in one send.

Communication logEvery SMS, email and push logged with delivery status. Searchable.

Name boardsPrintable pickup signs generated per job with passenger name and flight.

Works as an appInstallable on any phone, mobile-first, built for the driver's seat as much as the office.

Enterprise-grade, small-team friendly

Locked down by design

Multi-tenant from day one. Your data is yours, your drivers see only what they should, and every action leaves a trace.

Role-based access

Six roles from platform admin to read-only viewer. Everyone gets exactly the access their seat needs.

True tenant isolation

Row-level security in the database itself. One company can never see another's jobs, drivers or clients.

PII redaction

Passenger contact details stay hidden until a driver is assigned, and every reveal is logged.

Encrypted credentials

Your Stripe, Twilio and voice AI keys are stored encrypted. Private files served via expiring signed links.

Four classes,one board